Refund and Returns Policy
RETURN OR EXCHANGE AN ITEM – our 100% money back guarantee
Returned items should be unused and must be returned in original packaging with any enclosed documentation.
We will issue a refund on receipt, excluding the original delivery charge and 15% handling fee.
Alternatively, if preferred, we will exchange the item.
All printed or embroidered garments are NON RETURNABLE or REFUNDABLE.
Please note:
- Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.